Company TECHnode, s.r.o. (“TECHnode”, “we” or “us”), respects your privacy and treats all of your personal information accordingly.
TECHnode is the controller of your personal data. TECHnode is a Slovak company with registration number 36714071 and registered office at Svätoplukova 21, 040 01 Košice, Slovakia.
What information we collect about you and how we collect it
We collect information about you in the following ways:
- through the use of our website,
- when you contact us and request information about our products or services through our online enquiry forms,
- when you register for an account,
- when you leave a comment on our website.
We collect the following personal information about you:
- email address,
- company name, company address, vat registration number, company registration number (as the company you are registering with),
- payment related information, but we do not collect or otherwise process any of your credit card information,
- technical information from your visits to our websites or applications or use of our services or in connection with materials and communications we send to you electronically; and
- any other information relating to you that you provide to us (for example, from content you upload to our website).
Information about your use of the website is collected using cookies. Cookies are text files stored on your computer to collect standard web log information and information about your behaviour. This information is then used to track your use of the website and to generate statistical reports about website activity.
You can set your browser not to accept cookies, and the websites listed above will advise you on how to remove cookies from your browser. Please note that in some cases some features of our website may not work for this reason. More detailed information about the cookies we use can be found here.
Purposes and legal bases for processing your personal data
We process your personal data for the following purposes:
- to provide you with our services and products,
- to improve our services and products and their performance, including creating new ones,
- to provide and improve our website,
- respond to your enquiries or contact you by email to process or fulfil your requests, provide you with customer service, updates and other information relating to our services,
- conduct surveys,
- promote our services and products and for marketing purposes,
- exercise and defend our legal rights and comply with any legal or regulatory obligations under applicable law,
- detect, prevent or investigate illegal activities, such as fraud, social engineering fraud or other crimes.
We will only process your personal data if we have a legal basis to do so. The legal basis will depend on the purposes we have collected and from which we need to use your personal data.
We process your personal data on one or more of the following legal bases:
- the performance of any contract entered into between you and us and its obligations or the taking of steps prior to entering into such a contract,
- compliance with a legal obligation,
- we have a legitimate interest in processing your personal data for the purposes of developing our business, marketing, providing and improving our site and services, complying with our regulatory obligations, contacting you under applicable law, exercising and defending our legal rights, ensuring our physical and electronic security and protecting our property (all to the extent that our legitimate interests are not overridden by your interests, fundamental rights and freedoms in particular cases),
- your prior consent.
How long we keep your personal data
We retain the personal data we collect from you where there is a continuing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
Where we have no legitimate business need to process your personal data, we will either delete or anonymise it, or if this is not possible (for example, because your personal data has been stored in back-up archives), then we will store your personal data securely and isolate it from any further processing until it can be deleted.
How we share the information we collect
We do not sell, rent or otherwise provide your personal information to third parties for marketing purposes.
We will not disclose your personal information to any third party without your consent, unless it is necessary to process your order, fulfill your request, perform our obligations under any contract between you and us, and improve our services and products. or where we are required to do so by law.
We share information and use it:
- Google Fonts and Google API libraries to help us run our products. For more information, please visit https://policies.google.com/terms?hl=sk
- MailChimp to deliver our newsletter. We collect statistics on email opens and clicks using standard technologies to help us monitor and improve our e-newsletter. For more information, please visit https://mailchimp.com/legal/privacy/
- DigitalOcean to store all the electronic information we collect. For more information, visit https://www.digitalocean.com/security/privacy/
- Stripe to manage your payment for us. More information can be found at https://stripe.com/en-sk/privacy
- WordPress as the content management system for our website. For more information, please visit https://wordpress.org/about/privacy/
All information you provide to us is stored in DigitalOcean’s secure data centers on servers in Frankfurt, Germany. DigitalOcean has published security statements, which can be found at the following link: https://www.digitalocean.com/security/. Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your privacy, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. As soon as we receive your information, we will use strict procedures and security features to try to prevent unauthorized access and any other misuse.
You have the following rights regarding your personal information:
- The right not to provide us with your personal information. Please note, however, that without your personal information, we may not be able to satisfactorily provide you with some of the features of our website, the information you request and some of our services.
- Right to access your personal information. This allows you to obtain a copy of the personal information we hold about you and to check whether we are lawfully processing it.
- The right to have your personal information corrected if it is incorrect or incomplete.
- The right to request erasure or restriction of processing of your personal data where legitimate grounds are met.
- Where we process your personal data on the basis of your consent, you have the right to withdraw that consent at any time. Please note that such revocation does not affect the lawfulness of any processing of your personal data carried out prior to the date on which we receive such revocation and does not prevent us from processing your personal data based on any other valid legal basis, in particular in connection with the exercise and defence of our rights under applicable law and the performance of our legal obligations.
- If we process your personal data on the basis of legitimate interest, you have the right to object to the processing of your personal data if the legitimate grounds are met.
- The right to receive your personal data from us in a structured, commonly used and machine-readable format and the right to transfer your personal data to another controller without hindering us (data portability).
If you wish to exercise any of the above rights, you can contact us at firstname.lastname@example.org. Please note that we may require specific information from you to confirm your identity.
In addition, if you believe that our processing of your personal data violates your data protection rights under applicable law and/or if we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority in your country .
Protection of children’s personal data
We do not knowingly collect personal data from children under the age of 16. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to remove that information. If you become aware that a child has provided us with personal information, please contact us at email@example.com.
Effective from 1 August 2021